Direct bookings up, OTA commission down.
Booking engines, guest apps, and multilingual AI concierges for hotels, restaurants, and experience operators across the Gulf.
- “OTAs take 20% for guests who already knew us.”
- “Guests WhatsApp at 2am and get answers at 10.”
- “Our booking engine looks like 2014 and converts like it.”
- “Every special request lives in someone's memory.”
How we think about hospitality.
Direct booking is a margin strategy. We build booking flows fast and trustworthy enough that guests stop defaulting to the OTA — clean rate display, regional payments, and a checkout that works flawlessly in Arabic and English.
Around the stay, we deploy multilingual AI concierges that answer instantly at 2am — availability, spa bookings, late checkout, the forty questions your front desk knows by heart — escalating to staff with context when judgement is needed.
We integrate with the PMS you already run rather than fighting it. We won't promise OTA independence overnight; we'll measurably shift the mix, stay by stay.
Proof
Multilingual concierge coverage that answers in seconds around the clock — staff wake up to booked spa slots instead of unread WhatsApp threads.
Does it integrate with our PMS?
We integrate with the major PMS platforms via their APIs — rates, availability, and reservations stay in sync rather than living in a parallel system.
Which languages can the concierge handle?
English and Arabic as standard (dialect-tested), with Russian, Hindi, and Mandarin commonly added for Gulf properties. We tune per your guest mix.
Can guests book the spa or restaurant through it?
Yes — ancillary bookings flow into the right calendars with confirmations over WhatsApp. Upsell prompts are tuned with your team so they stay tasteful.
What about loyalty and rate parity?
Member rates and parity rules are encoded in the engine — the system enforces what your revenue manager decides.
Let's talk hospitality.
Twenty minutes with someone who has shipped in your industry — bring your hardest workflow.