AWS Managed
Services

We offer Managed Services that focus entirely on IT virtualization, cloud computing, enterprise collaboration, and mobility to help you accomplish the workplace of the future. Our services rationalize your IT spending, prioritize internal resources, and provide deep insights into IT asset health and performance.

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AWS Operations Engineers

Certified cloud operations specialists delivering 24/7 managed AWS infrastructure support in Dubai.

Our clients

Trusted by 400+ Brands & Teams

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Managed capabilities

AWS Managed Service Offerings

From monitoring and support to security and automation — we keep your cloud running at peak performance.

24/7 Infrastructure Monitoring

Round-the-clock monitoring of your AWS infrastructure including EC2, RDS, S3, and networking components with real-time alerting.

Technical Support & Help Desk

Active help desk with ticket-based support, incident management, and rapid resolution by certified AWS engineers.

Security & Compliance Management

Managed security groups, access controls, vulnerability scanning, and compliance monitoring for GDPR, HIPAA, and UAE regulations.

Backup & Disaster Recovery

Automated snapshot backups, AMI management, cross-region replication, and disaster recovery planning for business continuity.

Performance Optimization

Continuous monitoring of application performance, resource utilization, cost optimization, and auto-scaling configuration.

Automation & DevOps

Infrastructure automation, CI/CD pipeline management, log analysis, and enterprise architecture reviews for operational excellence.

24/7

infrastructure monitoring and support.

99.9%

SLA uptime commitment.

4

flexible service tiers (Bronze to Platinum).

400+

cloud environments under management.

Service tiers

Flexible Managed Service Plans

01

Bronze (Free for Eligible)

Ticket-based support (up to 3/month), weekly usage reports, managed security groups, and custom invoicing.

02

Silver (AED 750/month)

All Bronze features plus snapshot backup, AMI management, 24/7 infrastructure and application monitoring, and monthly status reports.

03

Gold (AED 1,000/month)

All Silver features plus application-level user management, log maintenance, and enterprise architecture review.

04

Platinum (Custom Pricing)

All Gold features plus automation services, deep cost redemption analysis, advanced log analysis, and dedicated account management.

Why Apptology

Why Choose Apptology for AWS Managed Services?

Certified AWS Expertise

AWS-certified engineers with deep operational experience across compute, storage, networking, and security services.

Proven SLA Track Record

Consistent 99.9% uptime delivery with transparent SLA commitments and performance reporting.

Flexible Service Plans

From free Bronze tier to fully managed Platinum — choose the support level that matches your needs and budget.

Security-First Operations

Proactive security management including patching, vulnerability scanning, and compliance monitoring.

Cost Optimization

Continuous resource analysis and right-sizing recommendations to minimize your AWS spend without sacrificing performance.

Dubai & GCC Presence

Local support team with deep understanding of regional compliance requirements and business hours coverage.

Ready for Hassle-Free Cloud Operations?

Schedule a consultation to discover which managed service plan is right for your infrastructure.

Get a Free Cloud Assessment
Common questions

Frequently Asked Questions

What's included in your managed services?
Depending on your plan, services include 24/7 monitoring, ticket-based support, security management, backup, performance optimization, and automation.
How do your service tiers differ?
Bronze offers basic ticket support, Silver adds 24/7 monitoring and backups, Gold includes user management and architecture review, and Platinum adds automation and advanced analytics.
Can we upgrade our service plan later?
Yes. You can upgrade or downgrade your plan at any time based on your evolving infrastructure needs.
Do you support multi-account AWS environments?
Yes. We manage single and multi-account AWS environments including AWS Organizations, consolidated billing, and cross-account access management.
What are your response times for critical issues?
Critical issues receive immediate attention with our 24/7 on-call team. Standard tickets are addressed within SLA-defined response times based on your service tier.

Let's manage your cloud infrastructure.

Share your infrastructure details and we'll recommend the right managed service plan for your needs.

Hi, we're Apptology's cloud operations team.  Schedule a call with us to discuss your AWS managed service requirements.

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